IMC's Manage Service Class
We are moving into an era when IT platforms will transcend vendors' proprietary control and become more interoperable and flexible. IMC is convinced that organizations that adopt infrastructure strategically rather than single applications tactically will better achieve their missions. That's why our document-centric application services add successive layers of value to captured documents within a consistent infrastructural framework that flexes as your requirements change. Each application adds functionality that synergistically enhances that of our other complementary applications as well as your own legacy ones. Also, with our broadband networks, we accelerate the speed at which many more people can use your data – so processes happen faster, and organizations become more agile.
Our content management capabilities, of course, make documents richer as well as more tightly controlled as you progressively manage them with greater functionality. Our enterprise portal capabilities unify them behind a common interface and categorize documents in multiple digital forms like text, images, audio and video and in disparate application repositories so they are easier to access, manage and manipulate. What we call knowledge portals become virtual and dynamic libraries for knowledge assets contributed to and accessible by internal and external constituencies. When portals support high-speed networks to achieve focused, time-sensitive missions, they can also help drive business processes that are increasingly global in scope. Process portals for activities like military material deployment and maintenance can span vast geographic spaces, improve the productivity of functionally quite different constituencies and unify communication disconnects between dysfunctional organizational fiefdoms.
Our service capabilities include:
- Capture/Storage/Retrieval/Viewing/Reporting
Create, store/retrieve/view document images and report on the conversion quality control process. - Process Management
Define, execute, monitor, simulate, optimize, analyze and secure business processes. - Document Management
Create, view, annotate, manage, audit and approve versions of documents. - Records Management
Declare documents as records, create record file plans and retention schedules, perform record holds and access control. - Capital Equipment Asset Tracking
Via an enterprise portal and broadband networks, deploy, track and report on capital assets. - e-Maintenance
Via an enterprise portal, equipment sensors, broadband networks and a capture platform, monitor the performance and condition of equipment in the field and digitize and manage related documents. - JIT Supply Chain/Logistics
Via an enterprise portal and broadband networks, submit requisitions, monitor inventory, fulfill requisition requests, monitor and manage deliveries.
Benefits of Our Applications Capabilities
- Let you retrieve and view documents via custom indexing schemes or full text indexing
- Control multiple versions of documents and provide version audit trails
- Define, analyze, monitor, simulate, optimize and execute your business processes
- Enable you to comply with pertinent regulations by letting you declare documents as records, create record file plans and retention schedules and legal discovery holds
- Ensure chain of custody for files used in criminal investigations by transmitting them over secure networks to centralized archives via e-mail, FTP, fax machines or scanners
- Manage your digital documents throughout their lifecycle
- Scale to accommodate more users and documents as necessary